In our Sexual Harassment Awareness training seminars your employees will learn and apply the important skills of handling sexual harassment issues and complaints. This hands on seminar thoroughly addresses the elements of how to prevent unacceptable behavior. The seminar includes a detailed overview of what sexual harassment is, explains legal definitions, discusses sexual harassment prevention, and shows how to handle sexual harassment complaints and maintain a positive work environment.

For more information about individual sexual harassment training seminars please complete this form.  Once the form is received one of our consultants will provide you with a confidential proposal that will include a detailed description of the training seminar and the costs for conducting it. 

Sexual Harassment Training Seminars:
When a Customer Or Client Sexually Harasses You

It's not just a boss/employee conflict, or a big company problem: Sexual harassment in the workplace occurs in a variety of relationships, including between customers and suppliers. And it doesn't have to be a blatant demand for sex in exchange for business nor is it always male on female conduct; sexual harassment can take the form of a wide range of inappropriate behaviors, including a client of either gender who tells dirty jokes, makes repeated sexual innuendos, or just uses language you find offensive.

As a business owner dealing with a customer, you don't have legal recourse under statutes that govern sexual harassment in the workplace. Though you may have other legal remedies, depending on the laws of your state and the creativity of your attorney, chances are you'd rather not sue, anyway--you just want the harassment to stop so you can have a decent and comfortable working relationship with your client. If you have a customer who is harassing you, consider this advice:

• Do a cost/benefit analysis. Consider how much business or profit the customer represents, and how much discomfort and distraction the situation is causing. Determine at what point the harassment will outweigh the benefit of the relationship. Be prepared to lose the customer if you take any action to stop the harassment.

• Consider the motivation. If you can, determine the motive behind the inappropriate behavior. Are they deliberately trying to make you uncomfortable? Are they trying to establish a power position? Are they trying to make a personal advance? Or, as is often the case, are they simply clueless to how offensive their behavior is?

• Set boundaries. When you are the target of inappropriate behavior, discuss it with the other person in a non-confrontational manner and let them know what you will and won't tolerate.

• Change the contact environment. If you have been meeting with the client at your home (if you are homebased) or in your or their private office, consider changing the location to somewhere more public, such as a restaurant or even a more open location at their facility. You might also try to cut back on the actual face-to-face contact and do more on the phone or via e-mail. This reduces the opportunity for offensive behavior and lets you avoid a potentially uncomfortable confrontation.

If you're having trouble developing an effective plan of action, schedule a single therapy session with a counselor. A good therapist can help you understand your feelings and come up with a solution that's comfortable and workable for you.

Source: Jacquelyn Lynn link